Terms of service
For a small Shopify jewelry/charm shop, I’d keep the Terms of Service straightforward and protective without making it sound like a huge corporation.
Terms of Service
Last Updated: August 27, 2026
Welcome to JEWLS BYMADDI! By accessing our website or purchasing from our shop, you agree to the terms outlined below. Please read these terms carefully before placing an order.
1. About Our Shop
JEWLS BYMADDI is a small business offering handmade jewelry, charms, accessories, collectibles, and other items.
Because many of our products are handmade or individually selected, slight variations in color, size, shape, placement, or appearance may occur. These differences are part of what makes each piece unique and are not necessarily considered defects.
2. Products & Availability
We do our best to make sure product descriptions, photos, prices, and availability are accurate. However, colors may appear slightly different depending on your device or screen settings.
Some products may be one-of-a-kind, limited, or available only while supplies last. We reserve the right to limit quantities or discontinue products at any time.
If an item becomes unavailable after you place an order, we will contact you and work with you to provide an appropriate solution, such as a replacement, store credit, or refund.
3. Orders & Payments
By placing an order, you agree that the information you provide is accurate and complete.
Orders are not considered final until payment has been successfully processed.
We reserve the right to cancel or refuse an order when necessary, including in situations involving:
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Incorrect pricing or product information
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Suspected fraudulent activity
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Inventory or availability issues
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Incorrect or incomplete customer information
If we cancel an order after payment has been received, you will receive a refund for the amount paid.
4. Pricing
All prices are listed in the currency shown on the website and may change at any time without notice.
The price charged at checkout is the applicable price for your order.
Shipping costs, taxes, customs fees, duties, and other applicable charges may be added during checkout or may be the responsibility of the customer depending on the destination.
5. Shipping
We offer worldwide shipping.
Shipping rates vary based on the destination, package size, weight, and shipping method selected. Available shipping options and applicable rates will be displayed at checkout.
Processing and delivery times are estimates and are not guaranteed.
For additional information, please see our Shipping Policy.
6. Returns, Refunds & Repairs
We currently do not accept returns or exchanges simply because a customer changes their mind or selects the wrong size, color, or item.
However, if an item arrives damaged, defective, or requires a repair due to an issue with its original construction, please contact us. We will do our best to find a fair solution.
Depending on the situation, we may offer a repair, replacement, store credit, or refund.
Please see our Returns & Refunds Policy for complete details.
7. Jewelry & Charm Care
Our jewelry and charms are handmade and may be delicate.
To help keep your pieces in good condition, we recommend avoiding:
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Excessive pulling or bending
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Water and prolonged moisture
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Perfume, lotions, oils, and harsh chemicals
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Sleeping or bathing while wearing jewelry
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Excessive impact or pressure
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Improper storage
Damage caused by accidents, misuse, improper care, or normal wear and tear may not qualify for a free repair, replacement, or refund.
If your item does break, please contact us before attempting to repair it yourself. We may be able to help!
8. Handmade & Custom Items
Custom, personalized, made-to-order, and handmade items may differ slightly from reference photos or examples.
Once a custom order has been approved and production has begun, cancellations, changes, returns, or refunds may not be possible unless the item arrives damaged or there is an issue with the order.
We will always do our best to communicate with you if we have questions about your custom order.
9. Intellectual Property
All original designs, photographs, graphics, logos, product descriptions, website content, and branding belonging to JEWLS BYMADDI are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or use our original content or designs for commercial purposes without permission.
10. Third-Party Products & Characters
Some products may incorporate commercially available items, collectibles, charms, or characters owned by their respective companies or creators.
JEWLS BYMADDI does not claim ownership of third-party trademarks, characters, brands, or copyrighted materials unless specifically stated.
11. Website Use
You agree to use our website only for lawful purposes.
You may not use our website to:
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Commit fraud
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Attempt to gain unauthorized access to our website or accounts
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Interfere with the website's operation
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Submit false or misleading information
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Use our website or content for unlawful purposes
We reserve the right to restrict or terminate access to our website when necessary.
12. Errors & Changes
We do our best to keep our website accurate, but occasional typographical errors, pricing errors, product information errors, or technical issues may occur.
We reserve the right to correct errors and update product information, pricing, policies, or website content at any time.
13. Limitation of Liability
To the fullest extent permitted by applicable law, JEWLS BYMADDI is not responsible for indirect or unexpected losses resulting from the use of our products or website.
Our responsibility regarding a purchased product will generally be limited to the amount paid for that product, except where applicable law requires otherwise.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how information may be collected, used, and protected when you shop with us.
15. Changes to These Terms
We may update these Terms of Service from time to time as our business grows or our policies change.
The updated version will be posted on this page with a revised "Last Updated" date.
16. Contact Us
If you have questions about these Terms of Service, your order, or any of our policies, please contact us through our website or at our listed business contact information.
Thank you for supporting JEWLS BYMADDI!
We are a small business, and every order means so much to us. We appreciate your patience, understanding, and support as we continue to grow.